<aside> 💡 If you have questions about an asset or if you’re questioning the compatibility with your project, please contact us before buying. We will do our best to help you.

</aside>

If any issue you’re having with a package cannot be resolved by hour hands or if you find yourself having vital incompatibilities with the package, you’re free to request a refund.

All Asset Store sales are final as per the EULA. It is impossible to ensure the package files are deleted after a refund is issued. Therefore some conditions must be met in order to avoid abuse:

Examples that constitute a refund:

• The user requests a refund and has not downloaded the asset (verified through asset store backend)
• There is a vital incompatibility (within the confines of the supported platforms) with existing systems and cannot be resolved in a future update

The right is reserved to decline refund requests if:

• The invoice date exceeds 30 days prior to the request
• User appears to not have read or misread the store description, or otherwise failed to inform her/himself through the online documentation
• The package contents are claimed to no longer be used
• The package in question went on sale after a full-price purchase was made

If you find you are in accordance with these conditions, please get in touch with your request.